FAQs

When can I expect my product to be delivered? 

Delivery time frame can take 3-5 business days.

When do I change my toothbrush head?

Regularly like the dentist recommend, every 5- 6 months.

What is the return policy? 

60 days money back guarantee. Please make all return requests by email. (Free postage for return). Info@sonicderm.club

Are there 2 handles in Sonic Derm?

No. There is 1, but two heads you can exchange to use the exfoliation pad head and toothbrush head. And we would only recommend using the exfoliator once a week! With this convenience we are making brighter smiles and glowing faces!

Can we reuse the exfoliation pads?

No. Single use only. Some may be reused depending on how gentle you use the exfoliation head, we would recommend not to reuse them for sanitary reasons.

Is this rechargeable?

Yes. Comes with charging base and charger USB. Lasts up to 4 weeks with one charge!

How does the Microdermabrasion work?

Microdermabrasion is exfoliation of the skin and buffing off the excess dead skin and thin top layer of skin which will trigger our body to secrete the collagen hormone to create a youthful glow and younger looking skin. Natural and Essential for better looking skin.

Can you use the exfoliation pad with makeup on?

No. Clean face 2 minutes before exfoliating with soap and water. Helps to prep the skin before exfoliation. Opens the pores so the Microdermabrasion does the rest of the work by removing dead skin, black heads, white heads, minimizes pore size, and minimizes wrinkles.

Do we need to wash our face after exfoliating?

Do Not Wash Face after exfoliating. Washing may cause your skin to be irritated from the buffing. Follow up with our C-Spray Hydrating Peptide Mist or Vita-Soothe Moisturizer

When is the best time to use the microdermabrasion machine?

Night-time.

How often do we exfoliate?

Once a week. Microdermabrasion is not everyday usable. May Cause Skin Irritation if over used.

How do you exchange heads?

Pull straight out. Do Not Twist head off.

How does the 3D Flosser floss between the teeth gap?

The 4 different length bristles go in between the teeth gaps to brush excess bacteria. Use brush in circular motion as recommended by dentist.

Our regular head only brush inner and outer gum lines

How do I know which toothbrush head is for me?

The 3D flosser head is for people with teeth gaps or receding gums and separated teeth. This toothbrush is powerful, and will remove teeth stains in up to 2 weeks.

The regular Sonic Toothbrush head is for people who don’t have teeth gaps. It is a standard Sonic Toothbrush.

What are the benefits of the Sonic Toothbrush?

All Sonic toothbrushes clean better than a manual toothbrush by removing up to 7x more plaque using sonic wave technology and with soft flexible bristles. Sonic Toothbrushes also prevent cavities and gingivitis better than a manual toothbrush. 

Is the Sonic toothbrush Waterproof?

Yes.

 Is there a Manufacturer Warranty? 

Yes, 1 year guaranteed 

 Free shipping label. info@SonicDerm.club

Can people with Cold Sore history use our Lip Gloss?

If the consumer gets cold sores very frequently, we do not suggest they use this product. If they seldom get cold sores (less than every six months), and only when they have a cold, fever, or UV exposure, then normally this product should not cause any outbreak of the virus. Since we do not know the medical history of the patient, we recommend that in someone who is concerned about onset of cold sores, the decision is left to the patient's own physician who should have sufficient medical knowledge of the patient to make an informed decision.